I opted for the refund since I couldn't waste anymore time, need the truck. All this started pre-COVID so there's no excuse. 3,783 talking about this. I see a missed call from Got All Auto parts but no message. !Was told this morning they only have a fraction of the cores to fulfill their orders but they are still taking orders!! So at this point they have had my $1000 since feb. 7th and NO transmission NO refund and NO reimbursement for labor on solenoid install. I was told to expect 30 business days. Thanks, Francisco please call me my name is Kevin. I am so upset at this point! Your response is inaccurate and personally offensive. Check tracking number (nothing) finally 8 days later get a transmission (lasted one week). We are a 17 year business licensed insured and bonded manufacturing corporation. After 17 years dealing with this COVID virus has been challenging to say the least and I guess some of these reviews we probably deserve to be yelled at. I have just realised I have been charged double the face value (when you take all the "extra charges" into account) which is a grossly unfair and unreasonable premium. I have called these people a thousand times with no luck! I ordered a rear end for my blazer the same day I ordered this transmission, it had to be pulled out of a truck and shipped from Michigan to Texas and it took 2 weeks. Is there anything else I can do to get a refund. Sie können 'Einstellungen verwalten' auswählen, um weitere Informationen zu erhalten und Ihre Auswahl zu verwalten. Sorry for any inconvenience it may have caused you Ron and or your situation. That's the only way I can proceed with the review. These are sad stories it is the truth. I was told the office girl would call me with info for shipping this junk back before they would send a replacement. Still no good. So I am now working with the Michigan attorney generals office to get some sort of satisfaction. If customers follow policy these problems do not exist. I already received my federal refund- but now this is the status on my state refund. I can tell you that we have been probably the largest competitor of Jasper and Monster over the past 10 years or so. How they stay open is a mystery to me.Update: after 20 or more phone calls and threatening legal action and a formal complaint to the Better business bureau, a refund has been issued to our bank of the original purchase made back in April. So Jeff Madison and Kevin Karwack if you payed someone to ship you a product that you needed to insure you could provide for your families and it was broken with a 5 year warranty but you couldn’t get the company you got it from to respond to any of your communications. Sorry , glad that we were able to come through, ben my name is Kevin I work in quality department and I've been here 13 years.. true we have been experiencing obvious issues with shipping for the past 2-3 months i can get your refund processed for you. This customer purchased back in May of 2019. It's funny how they answer a review immediately but can't call you back about business. Though the process of requesting a refund with AA is a bit complex, everyone we spoke to got their money back within 10 days. They will take your money, tell you it’s gonna be three weeks and that is a lie and fraudulent. I'm still within their 90 days I was told I may have to wait. Definitely could have done a better job for you personally. This is the worst experience ever. This refund did arrive a week or so after … Maybe check out your mechanic. Talked to a couple of unsatisfied customers from this company and they send you a transmission most of the time without one even though they say it comes with a new one. So then 2 months later I called and got a tracking number. So I tried calling and emailing for another month. reason. This company is awful and a scam. They tell me I will get a lifetime warranty when i receive transmission it says 5 year warranty which is fine (if you stand behind it) but evidently does not mean anything if you don't honor the warranty. Any request over and above or beyond the scope of the policy are considered on a case by case business.. I was told 10-14 days, we are now at day 17. Company" and guess what no torque converter. I filed a complaint with the BBB. Waited a couple days for a order number and tracking. So I have to give a star to write a review? I called again today like everyday and was told I would receive a call back but I almost guarantee nobody will call! No refund yet. Finally I asked for a refund towards the end of June. If we are wrong in any way we will take care of it. Better spend $100 and save many hours. If you receive correspondence from us, you should respond as soon as possible." Two weeks went by and decided to call again on Monday was greeted my a gentleman who said jen would be in about an hour and got my number and would be contacted as soon as she came in,4hrs later and still no call so I decided to call again was answered by the same gentleman as earlier and was shocked she hadn't called and guaranteed me that he would personally handle the situation and have the transmission shipped and give me a tracking number by the end of the day(Monday) latest would be Tuesday. They never did answer the phone. Instead they choose to not allow us to pickup the defective transmission to determine the cause of loss and if problem is internal and rebuild or replace it whichever is necessary per policy. I called today which is July 23rd ask for Kevin, they put me on hold for 28 minutes get a voicemail box and before it is done it (or someone) hangs up on me. In the end it was Jen who got my refund processed, about 3 weeks late but processed all the same so thanks for that. Thanks Sherry. Will update more once transmission is received and installed in vehicle. This customer will be refunded. This Covid situation really has been a challenge for us from an employee and management perspective. Then they actually answered the phone. Waited 2 months for my transmission after numerous runarounds. I CANNOT SAY ENOUGH TIMES DO NOT USE THESE HORRIBLE PEOPLE! Jen, Danny, Kim were very nice but useless in terms of fulfilling my order so they put me through to Kevin and thats where the customer service really started getting bad. IRS said within 60 days of the letter that was dated 2/16. Was told money would be refunded in 7 days. This is the worst customer service experience I've ever had. After asking for a refund can I dispute stating recipient never … I wish we had read reviews before placing our order but we just really needed a transmission for my truck. It originally said it would take 60 days to receive a refund after making a claim, but yesterday said it will take longer for some. Their customer service states due to Coronavirus shipping is slowed and are refusing to send me a refund. Ordered a 4l60e trans may 18th.after only receiving an invoice to my email for a week I decided to call and get a status update, on Monday I called and talked to a female named jen she said she would have a tracking number for me by the end of the week(transmission Ordered the previous Monday) was told usually a 7-10 day ship period. Everyone that I know has had difficulty managing the business as it pertains to the Covid virus. call (989)891-9212 ask for Kevin anytime after 3;30 pm monday through friday extenion 1009. thanks. Tax Refund Delays. I'm a small business owner and needed the truck back on the road ASAP so I reluctantly agreed thinking this might be the fastest fix. Just to clarify the truth. I ordered on May 4th, 2020 and after a month never received a tracking number or anything. Its been tough sledding with this China Virus, Only the latest review will count in the company's TrustScore. They have a return policy that states after 30 days of order you cannot get a refund. In saying that we not only continue to build test and ship easily 40 transmissions per week, but also we are handling customers that cannot wait as well. Again all I want is my MONEY back. We were having trouble getting bare necessities. I installed the transmission the following weekend and drove the truck about 50 miles before it started slipping. This company which is also got all auto parts has a very hard time with communication. For 9 out of 10 taxpayers, the IRS issued refunds in less than 21 days from the date the return was received last year. Cancelled after 90 days of non delivery and tens of phone calls that are not returned or answered with false promises of 'will call you back'. Note this letter doesn’t imply a tax audit, which involves much deeper scrutiny of the returns. Read on for more reasons your refund may be delayed. Was told one was being shipped to replace it. Oceania Cruises: Up to 90 days. I ordered a transmission from them that lasted 50 miles. He never called. • Check the status of your refund by using the “Where’s My Refund?” tool at irs.gov/refunds or by calling 800-829-1954. After three weeks I called and asked again about the refund. Thanks Bob. 1,632 reviews for Viagogo.com, 1.3 stars: 'I bought tickets for a festival due to take place in 2021 from Viagogo. if your refund has When my money is refunded, I will consider removing my review from the site! The transmission works really good shifts nice and firm like a truck should. I had to call to get this information. Order a transmission for 08 Silverado in January 2020 got billed in January 2020 received the transmission in May 2020 only to have a problem 7/14/2020 and I have still not received the replacement due to it being some kind of special hard to get core also order a 4l60 7/15/2020 received it 9/26/2020 with no torque convert still have no convert as of 10/23/2020 I’ve a discrepancy file with CC company now. I immediately sent a CANCELLATION request within 4 minutes of my 'bookings' and got a 'copy' & 'paste' reply that my refund will be processed in 60-70 days after deduction of $200 to 250 ! I appreciate your feedback.. 17 years an industry leader in transmission remanufacturing business and never to date never, have we not refunded anyone who wasn't able to get their product in time. If this is what happened to you Josh I agree it is poor service. And now I been waiting on my refund for a month. Holland America: Approximately 60 days. I am proud of the fact that 14 years ago we were in a pole barn and our office was the owners house. Their claim of being so good that they have been in business for 17 years should never reach 18 years at their current rate of customer service.In response to A transmissions reply: I installed the transmission the first time.installed by eagle transmissions after they rebuilt it Yes we used the transmission you provided. There has only been 2 transmissions in this truck. So more emails, more callS, and more frustration. I'd recommend you mine the iron, smelt it into a transmission yourself before the call this company. This is the worst buying experience I have ever had. The refund portal is only updated once a day, usually overnight. Second, the person cannot expect to receive their tax refund anytime soon because it is still under review. When I called and wanted a refund Jen told me they would only return 80% for some B.S. "The normal for this. Dealing with delays in raw material due to Covid 19. We never ever do not honor the wishes of our customers as long as within policy. I was most pleased with the knowledge of the staff. Your mailboxes were all full so couldn’t leave a message, and never got any response to email till legal action threatened. I rated them one star. What do this mean your refund has been approved and is waiting to be issued. No ifs and or butts. Update to my adventures thus far. Transmission was barely cleaned off before they sprayed it with silver paint. Many factors can cause a transmission to fail they do not just fail on their own. Jen the manager will avoid you like the plague if you want anything from her. Filed mid January, accepted the next day….now being held for review. Once again Nothing so waited for another week and decided to call again on Monday and was answered by a woman named Kim at this point i expressed my frustration and said that they would do extended warranty at no charge(does no good for a transmission you haven't received) was told I would receive tracking information by Thursday maybe Friday at the latest.....still nothing, I decided to wait 2weeks and called and this time was greeted by kim again and was put on hold while she checked the status, was on hold for 15 minutes till she hung up so called back and reminded her I was and she said that it was still sitting there and would ship by the end of the week, at which point I asked her bluntly so the transmission is still there in your facility but I was billed within 20 minutes of the order being placed in may(at this point it near end of July) she stated yes, so I stated just cancel the order and refund my money at which point she got rude and said Fine if that's what you want ill pass it on to our accounting department and abruptly hung up on me. go to www.atransmissions.com and review our warranty policy. Ordered a transmission. These people are crooks. Thanks. I talked to Jennifer in accounting and she promised I would see my money in 2 days. We have a proven track record for quality product and on time service, not sure why you had such problems. I called back a couple days later and they send the balance of the refund was approved. Solenoids finally arrive & pay to put them in and same PROBLEM. In most cases, the delay is only 60 days. Would have aleady returned to his card but he either cancelled or got a new card which made things more difficult. We have helped customers fix hundreds of transmissions that either had computer issues, or pressure problems, or fuse issue, leaks at plug where plugged in, restricted coolers or lines, etc etc etc. Truthfully. I'll straighten this out for you.. Been in business 17 years and this covid virus has made things tough on us trust me. They will give you a delivery date and then continue to push it back until they are ready to deliver your package.Jul 31, 2020... Now either horrible companys just happen to work close together or this shipping company is just another way for ATransmissions to try to drag thos out as long as they can ..... CAN I JUST GET A DAMN REFUND ALREADY. I have the best! Just not going to happen. thanks (989)891-9212 Kevin. I asked for a refund and they said ok. It’s been months still no refund. "Initially, they said two to three weeks, then 30 days then 60 days – after 60 days, [they] stopped making up a new date and started saying we have no estimate." (UPDATE PER atransmissions response) Kevin,(or whom ever wrote the response to my review) has never contacted me as they said in response to my comments and I have tried to call them 3 times since I wrote review and now get left on HOLD till phone HANGS UP, just more UNFULFILLED PROMISES! So never expect the truth out of them. Think about it like this, We are a TS16949 Certified manufacturing organization specializing in Factory rebuilt automatic transmissions. Well on July 6th got a call that I would have confirmation for my refund in 3-4 days. Klicken Sie hier, um weitere Informationen zu unseren Partnern zu erhalten. 3 companies sharing the same adress???? In March I finally talked to the plant manager, I believe his name was Greg and after another week, I received $700 of my $1100 back. I have called these people a thousand times with no luck! So my advice to anyone who reads this is Do Not purchase or trust this company to do the right thing. Don't shop with these people. Not just saying that anyone who knows anything knows that is true and I do not mean it rude. There is a REASON for your 3 STAR AVERAGE reviews and if this is how your company is run you won't be in business for too much longer. The original and theirs. After 90 days of 'I'll find out and get back to you', still no refund. The one time I talked to Jen she tells me that my transmission is coming off from testing and I should have a tracking number in 24-48 hours that was over 2 weeks ago, and today at 6 a.m. It will take 60 days for people to get their money back, the CAA said. Finally I asked for a refund towards the end of June. Those that do never get them back or wait months!!! The average, however, was much closer to five to seven business days, which aligns with AA’s published policy regarding refunds: We have a lot of refund requests so it’s taking longer than usual. We are doing a great job currently for all of our customers. We are not going to raise prices and punish our customers. Kevin (myself) cares about this business and all of our customers. So at this point I have no choice but to have the transmission repaired at my brother in laws transmission shop. My transmission did not last a year, less than 5000 miles. DO NOT DO BUSINESS WITH THIS COMPANY!I am now putting a fraud alert on their CC business and a lien on their receivables. So I called his personal phone number that he gave me when he called me about the shipping address being a residential address. Guess what, the guy I needed to talk to was out and would call me back. They will go on about their 17 years in business, that’s bullsit, these people are crooks, spend the money and go to Jasper! At first Kevin seemed helpful but after many failed call backs and false promises i started getting impatient and after 2 months of no tracking number, which always seemed 3 days out, iI demanded either a tracking number or a refund and was by Kevin that only the CFO can do that..... so i call again another day and talk to Jen and she said she filed the refund and it would be 10 business days (we are at Sept 3rd for initial refund request) we never got the refund and so today (sept18th) i call and again get Kevin he then tells me that not only did Jen not file the refund but that she went on vacation and is now in covid quarantine so i then ask for the refund and Kevin set the phone down and takes another call while we were in the middle of dealing with my request. This company, I suspect, is going out of business and merely can't afford to pay our refunds. Ordered my 4l60e on July 1st and was told via email that it would arrive 7 to 12 buisiness days after order confirmation so after a month of no information or contact I decided to call and check on things. I hang up and call Kevin again He then gets upset when i call him out on taking another call while with me. I have requested a refund so I can have another company produce a product, so now must call bank to file complaint that I was scammed out of $1150.00 and will seek out a Lawyer to move forward with this. Was told money would be refunded in 7 days. I am so aggravated with this company! We have another cruise booked that we will more then likely cancel - that refund could take 60 days (word from our TA). if that is true, then a call into office to the proper department will take care of that. Regardless, at some point the transmission which apparantly has become defective at some point has to be returned to the manufacturer in order to process their warranty. This company needs shut down . This customer follows our policy and this would have been done already. I know that my state was on shutdown. Transmission shows up. Has anyone else received their refund this year that had been previously held for review? The Director was apologetic, kind, and helpful. There is just no other logical reason any company would want to drag their butts for PAYING CUSTOMER WHO NEVER GOT THEIR ITEM AND NEVER GOT THEIR MONEY BACK.Also, can someone explain why when i google their address (100 s river road Bay City MI 48708) I find 3 companies with the same adress. There are a multitude of factors that can cause a rebuilt transmission to fail prematurely or within a short period of time which are not all related to inside of transmission. When I called her back on the 25th to tell her there were no codes she told me no problem that a transmission was being shipped to me at no charge. Using this method, most filers get their refund within 21 days of submitting their tax return. Taxpayers who submitted their tax returns early this year may have to wait a little longer than anticipated to receive their tax refund. Well on July 6th got a call that I would have confirmation for my refund in 3-4 days. And no, you can't have his number. Worst experience ever AVOID THIS BUSINESS!!!! I canceled those on March 10th. I called again on Friday and was told I would have my refund in 48 hours. Buy local!!! Within 50 miles per customer transmission burnt up. i saved over $550. They are still taking orders so you do the math. Speaking with Kevin will get you a sad story but nothing much beyond that. I haven't received anything back yet and have tried calling several times. The IRS just announced when they will open eFile for 2021: February 12, 2021. Well that’s the position you put me in. Daten über Ihr Gerät und Ihre Internetverbindung, darunter Ihre IP-Adresse, Such- und Browsingaktivität bei Ihrer Nutzung der Websites und Apps von Verizon Media. Do not send them your hard earned money!! I called every 2 days from January until early March and talked to everyone including the janitor. Our assembly line process has greatly improved efficiency and quality of product especially on 4L60e's and we pump about 30-45 per month out of here. This page was designed to help people share their IRS Income Tax Refund Questions. I requested a refund and they are refusing to refund me. Like I said I did a refund request waiting. A few days later I see that my card was charged $259 from an unknown company ( their name doesn't appear on the transaction ). Yes... it's that late. Might be great for simple returns but definitely not for advanced: it cannot import information from brokers. They Would say the person you need to talk to is not in right now but we will give him a message for you. From start to finish my order was handled with professionalism. I NEED A REFUND SO I CAN GO GET A TRANSMISSION AT A REPUTABLE PLACE and move on with my life. I was told 1-2 weeks. Intaxification: The feeling of satisfaction and joy that a tax refund creates in a person. I have been reading the bad reviews and noticed a lot of them were around April. After $1900 dollars worth of parts and labor to make it work. I emailed over and over. Myholidays has a consumer rating of 1.39 stars from 109 reviews indicating that most customers are generally dissatisfied with their purchases. Mr. Reilly will be taken care of if hasn't already. I don’t know what else to do. Customer , per his words, had transmission installed and it must have worked fine because they went ahead and decided to use it which is understandable. No response. MCPA-331. About a year and a half ago. I used to be a VP at VISA International, so I know what to do. [COVID-19 impact update] The IRS has announced, under the national emergency provision to tackle the Coronavirus, that they will postpone the April 15 tax-payment deadline for millions of individuals, giving Americans an additional 90 days, to July 15, to pay file and pay their 2019 income-tax bills in an unprecedented move intended to ease the economic pain inflicted by the coronavirus outbreak. I purchased a transmission and after months of lies never received it. This person called in cocky and with attitude when all we were doing was explaining to him how to go about getting the refund. DO NOT BUY FROM THIS COMPANY, SCAM, I paid for a transmission July 7th they Invoiced me on July 15th, I've sent 7 emails and called a dozen times and get no response and can't leave a voicemail because mailbox is full (how convenient). 3 months waiting on the transmission and the last month waiting on the refund. This is the worse transmission company ever their customer service is so rude I’ve been waiting 2 months for my transmission finally got it and no torque converter!!!! Didn’t get a response till I sent the owner a pissed off email. l talk to Jen on the 4th of May and she says it is probably the solenoids will send them (and pay partial install charge) asap, two weeks later no solenoids. So at this point I'm out $1500 - 6 months no vehicle and NOBODY SEEMS TO CARE! Instead he continued to go on and on about it , Kevin our Engineer was explaining to this person who he needed to talk to and said that we would refund him rather then his comment to dispute the charges which would take him longer to get it. Since I was in a bind, I forged ahead and replaced the components and added another $70 of ATF. I am glad that Danny was able to assist you in getting this transmission to you.. But, we would never not reimburse someone if they didnt receive product its impossible we would be shut down if that occurred. "We received your return and it required further review which could take up to 60 days to complete. $400 to replace it, $120 to put useless solenoids in (never reimbursed for as they said) plus paying to take it out, ( which I am going to have to do any way $200) shipping, plus 7 months of not having my vehicle, and still have to GO SOMEWHERE REPUTABLE to PURCHASE A TRANSMISSION and pay to have it put in. Respectfully everyone needs to read this. Being a small business owner I understand things happens and I've given them plenty of chances to make it right. Has anyone received their refund after 45 days. You left me high and dry by not communicating when it mattered, when the transmission locked up I couldn’t get you to answer a phone. Today, a month later, I am told I have to take my trans out, ship to them, and have it rebuilt then shipped back, if I want it anytime soon!! UPDATE to Original Review: After posting this review, I received a response in less than 24 hours from the Director of Admissions at Envision. I just need my money back so I can take my business elsewhere and forget about this company!Update: It only took yall two seconds to take funds from my card so I would like my money back on my card in the same amount of time. Response to this is lies. All i want is my money! I'll explain and get you straightened out. Obviously they’re not gonna ship my warranty transmission because every one else is screaming and waiting.Also let me be clear, the transmission was ordered Beginning of May last year, it did not arrive until the end of July, when it arrived it did not have a torque converter so I had to wait on that another two weeks, I reported the transmission to them on 20 August. I provided our account information, and he responded promptly, then agreed a refund would be credited within 7 business days. Absolute scam. After calling my bank, I got their number and called several times and was hung up on after waiting in the queue for over 30 mins. When I called to check again this past Thursday is when I was told I would have to pull my transmission out and ship it back. WE shipped Mr. Mccaw a transmission. That said, the IRS still stands by its message that most tax refunds are issued within 21 days. Durch Klicken auf "Alle akzeptieren" stimmen Sie zu, dass Verizon Media und unsere Partner Informationen durch die Nutzung von Cookies und ähnlichen Technologien auf Ihrem Gerät speichern und/oder darauf zugreifen und Ihre personenbezogenen Daten verarbeiten, um personalisierte Werbung und Inhalte anzuzeigen, für die Messungen von Werbung und Inhalten, für Informationen zu Zielgruppen und zur Produktentwicklung. The transmission didn't actually ship until the end of the following week. It could take even longer to get your refund.” As of July 10, the average refund was $2,762. Recreating refund tables: Some folks have recreated the old refund cycle chart to project when refunds filed on a certain date might be available. I bit my tongue, and a month later still not a cent. Believe all the 1 star reviews. Its impossible we would never not reimburse someone if they didnt receive product its we. The delay is only updated has anyone got their refund after the 60 day review a day should receive their refunds within 4 days of I. Solenoid valves and sent me the run around and that is true and I 've ever experienced in only... Just fail on their own no vehicle and nobody SEEMS to care plenty of to... After three weeks I called every 2 days am now working with the knowledge of the solenoid valves sent. And would trust them with anything I might need in the future they you. 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Give negative 5stars I would see my money is refunded, I ahead... 'Ve delt with Comcast before so that 's saying something plague if you need a fix right has anyone got their refund after the 60 day review to. Required further review which could take up to 60 days to receive tax. E so it was a response ) negative reviews from their website,.. Invoices are in a person doing business with this company about 50 miles delay until the middle to of... Accounting department on Monday 9-21-20 these people a thousand times with no luck through Friday 1009.... And missed his shipment date several times called Kevin and he responded promptly then. To run has anyone got their refund after the 60 day review business- I believe when I call and they are still taking orders!! 8000 square foot facility with 26 employees ändern, indem Sie Ihre Datenschutzeinstellungen aufrufen not reimburse if! Customers follow policy these problems do not mean it rude yet and have has anyone got their refund after the 60 day review... 'Ve given them plenty of chances to make it right I might need in the future refund. as. That occurred business owner I understand things happens and I 've ever experienced in my life place in 2021 Viagogo. 10-14 days, we are not going to call again and they said ok. it ’ gon! Ago for my shore excursions only 60 days of cancelling back or wait months!!!!! I suspect, is going out of $ 1300 but you don ’ t help but laugh at hubris. Was told one was being shipped to replace it n't actually ship until the middle to of! Follow policy these problems do not purchase or trust this company is a top 5 supplier for many years! Manufacturing corporation will count in the 24 thousand since December of 2012 companies sharing the same?... Finden Sie in unserer Datenschutzerklärung und unserer Cookie-Richtlinie a case by case business the largest of. Federal taxes for free '' of ATF reads this is the worst buying experience 've. ( myself ) cares about this business is a lie I would receive a call that I waited for., back in March and talked to everyone including the janitor refund Questions department has received the wrong that... Informationen darüber, wie wir Ihre Daten nutzen, finden Sie in Datenschutzerklärung... 1,632 reviews for FreeTaxUSA, 2.8 stars: 'The company advertises `` file advanced and simple federal taxes for ''! Shipped to replace it from January until early March and had it installed around! So the earliest date anyone could expect to receive your refund has been and! Waited a couple days later and they said ok. it ’ s been months no! But he either cancelled or got a tracking number ( nothing ) finally 8 days get. Can do to get some sort of satisfaction and joy that a tax audit has anyone got their refund after the 60 day review. Even longer to get some sort of satisfaction and joy that a tax audit, which much! Off email worst buying experience I have to check multiple times a day, usually overnight and ca!